Managing your business reputation has become an important ingredient for attracting more online customers. 80% of online customers say they are influenced by what others say about a business.
When we hear about reputation management, we usually think “Getting rid of negative comments about our business”. Reputation management involves the positive impressions people have about your business online such as customer reviews. Search engines rely on these customer reviews to give your business more visibility.
I want to develop materials that would help small business owners with their reputation management. I would love to get your input to the process. I invite you to take a minute to answer just one question.
What is the biggest issue you find with managing the reputation of your small business online?
Add your answer however long or short in the Leave a Reply sections below. I will keep you posted on the development of the materials. With the help of your input, we can develop materials that are useful for small business reputation management. In anticipation, I think you for your input.
